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Freeport – SMS promotion

  The Challenge
  • To drive footfall to Freeport's newest European Designer Outlet Village in Gothenburg, Sweden.
  • To utilise an existing mobile phone number database collected from an online questionnaire.
  The Solution
  • An interactive voice call explaining the benefits of Freeport and an SMS promotion.
  • Following call, an SMS message was sent containing the name of one of the designer brands available at Freeport.
  • Shoppers had to take their mobile phone to Freeport within two weeks to see if the brand name on their phone matched the one printed on a promotional poster at the site.
  • If they matched, they won 15,000 Kroner (£1,000).
  • Each message was uniquely coded to prevent fraud.
  The Outcome
  • 97% of calls were connected. 8% of recipients visited Freeport within 48 hours to check whether they were a winner.
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